Questions you want to ask prospective moving companies
Is your moving company licensed and insured?
Yes, a standard moving industry insurance covers items at $.60 a pound. You also have the option to purchase full coverage insurance through your own insurance company.
Does your company charge by the hour?
Yes, from the time we arrive to the time we finish, calculated at the nearest 1/4 hour.
(We do not charge for our time at lunch)
See our Rates for more details
Do I have to empty my dresser?
Feel free to leave non-breakable, light weight items in drawers as long as the dresser isn't too heavy.
We will shrink wrap any doors and drawers closed.
Do I have to close my boxes?
It is always best to close, tape and label every box.
(Do not over pack boxes! Place heavy items is smaller boxes.
Be sure to protect your valuables with paper or bubble wrap)
Do you charge more for pianos, gun safes, pool tables or hot tubs?
Yes, we charge more for pianos and gun safes. Call, text or email for specific pricing.
Sorry, we do not move pool tables or hot tubs.
Do you charge extra for flights of stairs?
No (most companies do charge a fee for stairs)
Do you charge for the travel time from your office to my home?
No, for Metro Phx moves our time starts when we arrive at your house and stops when we finish unloading.
*Call, text or email for pricing to or from the Metro Phx area.
Do you charge extra for hand trucks, moving dollies, tools, blankets or furniture wrap?
No, this is all included in our truck/ trailer fee.
What do you charge for your truck and enclosed trailer and how big are your enclosed trailers?
Our fee is based on the area of town being moved from or to ranging from $100 to $200 in the Phx metro area. We have two fully enclosed trailers. One is 20' and the other is 24'.
Call, text or email us for more info.
Can I rent a big box truck from a company like Penske or UHaul and have AZ Firemem Movers
load/unload for a fee?
Yes, see our Rates for labor
Do you charge extra for moves in the evenings or on the weekends?
What payment options do you offer?
We are able to accept all forms of payment.
(Debit card processing add 2%, credit card processing add 3%)
Call, text or email for more information.
Do you use temps and day labor?
No, Az Firemen Movers only employs off duty firemen,
ambulance personnel and ex military that we personally know.
*Be cautious of companies that use temps or day labor.
What kind of cancellation policy do you offer?
We do not charge a penalty for cancellation but we ask for a 48 hour notice at
minimum so we have the opportunity to book another customer.
*Most movers do impose a fee